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The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

Web Hosting (118)	Hosting Resellers (25)
ReadMe First - An essential two minute primer Publishing Your Site Changing Your FTP Account Credentials Uploading Files Through Control Panel more topics	Getting Started Logging In to Plesk If You Forgot Your Password Error in my_thread_global_end(): 1 threads didn't exit more topics
Flash Movie Tutorials (2)	Pre-Sales Questions (22)
Windows Hosting Control Panel Flash Movie Tutorials Linux Hosting Flash Tutorials (Plesk 8)more topics	What sort of uptime can I expect?Do you have Front-Page extensions?Do you offer Server Side Includes?Are your prices in AU Dollars?more topics
Billing and Accounts (6)	Using Frontpage (7)
Changing your payment from Credit Card to Check or Bank Transfer How to change or update your credit card information?How can I update my contact information?How to stop using a Credit Card for Recurring Billing?more topics	What are FrontPage Server Extensions?How do I publish & upload with FrontPage?How do I edit & open my site on the server using FrontPage?What to check, if you are unable to publish with Frontpage more topics
FTP (9)	SiteBuilder (16)
What path should I use for uploading my site?How can I upload files to my site using Internet Explorer?How come I get a response code 500 when connecting with FTP How come I get Error Connecting... when I try to connect?more topics	What is SiteBuilder?How to test drive the our FREE 30 day demo SiteBuilder Logging into SiteBuilder How to Start With SiteBuilder?more topics
Domain (20)	Virtual Private Server (VPS) (35)
How do I retrieve my .au Domain Password?Who can register a Domain?What types of Domain can I register?What characters can a Domain contain?more topics	What is a Virtual Private Server?What Applications can be run within the Virtual Private Server?Who needs Virtuozzo?What are highlights of Virtuozzo technology?more topics
Control Panel (0)	Privacy and Security (8)
	Our Mailing List and Your Information.Cookies & banner ads.Restrictions on the Disclosure of Account Information What is SSL Certificatate?more topics
Dedicated Hosting (7)
What is Dedicated Server Hosting?Why do I need a dedicated server?What can I use a dedicated server for?Dedicated Server Hosting may not be suitable for you if you:more topics

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How can I log into my account?

To access your Hosting & Billing control panel please visit the following URL using a web browser of your choice.

How can I send email using CDONTS and ASP?

Unfortunately CDONTS is not available however you can use AspEmail to send email from your website.Place the following code into your asp page to send an email.Preferred AspEmail Code Sample:<%Set Mail = Server.Creat